After sales service
Home-Service-After sales serviceAMH after-sales service terms
Dear customers:
Thank you for buying our Ao-mihoo products, for insuring your consumer rights and interests, please take care for below warranty terms.
Warranty clause:
1.Within the warranty period, defected products could be repaired by Ao-mihoo agents or returned to Ao-mihoo agents after Ao-mihoo approvement of your documents like
contract and warranty card;
We will send you free parts for repairing during 48—72 hours after receiving your after-service requirement.
2. Warranty situation: Please operate machines under the guidance of user manual; defective issues led by wrong operating methods are out of our warranty terms.
A.Complete machine is free to repair one year; repairing parts need to be paid when it is out of warranty time;
B. Paid accessories :power supply, remote control.
3. Out of Ao-mihoo free warranty service, paid after-service as below situations:
A. Damages caused by not follow the guidance of the user manual to use,storage and maintain products;
B. Damages led by wrong operating,unstable power supply,human destroy, etc.
C. Damages caused by dismantling and repairing without the approval of Ao-Mihoo;
D. Failure to present the warranty certificate;
E. Product information recorded on the warranty sheet cannot conform to repairing product, or the information was altered;
F. Damage caused by impervious factors (such as lightning, earthquake, fire, flood, etc.).
AMH (AMH) Customer Service Center:
0755-26063211 83229187
Official website: http://www.aomak.com
Shenzhen Ao-Mihoo Electronics Co., Ltd.